Some useful tips are provided in this document together with links to a few short videos that will help you better protect yourself and Meals on Wheels when online. To be able to keep track of how well our community is engaging with these learning materials it would be very helpful if you could record on the from the link below a few details about yourself and your experience with the videos.
Recommended training videos
Protect your devices and data from malware
Protect yourself from tech support scams
- Inspect the sender’s email address and look for verifiable sender contact information. If in doubt, do not reply. Start a new email to respond.
- Avoid clicking on unexpected links and opening untrustworthy email attachments.
Scams: Tech scams often make you think you need to ‘fix’ a nonexistent problem or will request a ransom payment. Always report when you suspect a scam. How to protect yourself from a scam?
- Be aware of unsolicited tech support calls and error messages requesting urgent contact.
- Do not follow guidance to download software from an email or third-party website.
Devices and data: Protecting devices is important for safeguarding your emails, accounts and data and avoiding identity theft. Out of date devices and software are a leading access point for attackers. How to protect devices and data?
- Be sceptical of messages with links, especially those asking for personal information.
- Enable the lock feature on all your mobile devices and update software immediately.
- Enable multifactor authentication on your apps and accounts when available.
Signing-in: One of the most important ways to improve the security of your online accounts is to protect your login process. At Meals on Wheels, we have implemented conditional access on all accounts. This means that you either need to be using a Meals on Wheels computer on our network, use two factor authentication or if working from home have VPN software installed and configured on your device. In your personal online life, it is highly recommended that you use 2 factor authentication which requires a code to be sent to your mobile device when logging in.
Each of us plays an important role to help protect our organisation from cyberthreats. Thank you for your participation in the process
Links to recommended training videos
Protect your devices and data from malware