Getting Started with Remote Access
If you’re new to working remotely, it’s a good idea to practise while you are still in the office. This allows you to test your setup and ask for help if needed.
The videos below demonstrate the two easiest ways to get started. Choose the option that best suits the type of access you need.
Option 1 – Basic Access (Office 365)
This is the simplest and most common way to work remotely.
Use this option if you only need access to:
- Outlook (email and calendar)
- Word, Excel and other Office applications
- Microsoft Teams
You can access all of these through Office 365 from your device.
Phone system:
If you need to make or receive work calls, install the RingCentral app on your mobile phone. This will allow you to use the corporate phone system remotely.
Option 2 – Full Access (Remote Desktop)
Use this option if you need access to:
- Customer and volunteer databases
- Shared network drives
- Other internal systems
This requires connecting to a Remote Desktop.
How it works:
- You connect to a computer inside Meals on Wheels SA
- Your screen shows what is happening on that remote computer
- Your keyboard and mouse control that computer
In effect, you are using two computers:
- Your local device (where you are sitting)
- A remote MoWSA computer
Important limitations:
- Your camera and sound will not work inside the remote session
- To join a Teams meeting, minimise the remote desktop and use Office 365 directly on your local device (as per Option 1)